SAN DIEGO, Calif., (January 2014) – What makes a great retailer today? According to Hot Spring Spas — innovative product, world-class operating systems, progressive marketing and superior customer care, all driven by an entrepreneurial spirit. These are the qualities that describe Pioneer Family Pools, the winner of the 2013 Locksin Thompson Hot Spring Dealer of the Year Award.

Pioneer is a 30-year Hot Spring retailer with 18 locations throughout Ontario, Canada. The award was presented to owner Harry Martyniuk, by global hot tub leader Hot Spring at CONVERGENCE – The 2014 Hot Spring Experience international dealer event held in San Diego, January 2013. Pioneer was chosen from among more than 700 Hot Spring retailers worldwide.

Awards were also given by region and by category, recognizing local retailers throughout North America and around the world for their retail excellence.

“It is a challenge in some ways to describe our winner, because in many ways they are in a class all their own,” said Mike Dunn, Executive Vice President. Pioneer was lauded for their strategic use of the ACE® Salt Water Sanitizing System, as well as their commitment to training and top-notch customer service. But Dunn emphasized that it is their willingness to continually learn and grow that fuels their success. “You might expect this multi-store retailer to be successful because of their business excellence but what you might not expect is the openness that our winner has to new ideas and ways of doing business,” he said. “This entrepreneurial spirit keeps them growing, discovering fresh retail opportunities, and connecting with new customers year after year.”

“We have been in the business long enough to realize a key ingredient to any success are those you choose to align yourself with,” said Harry Martyniuk, owner of Pioneer Family Pools. “We have been fortunate to be aligned, year after year, with Watkins Manufacturing.”

About Hot Spring® Spas 
Hot Spring Spas is the world’s leading brand of hot tubs and is sold through a network of more than 700 independent dealers throughout North America and 70 countries around the world. Hot Spring Spas provide customers with the highest level of quality, innovation, energy-efficiency and customer support. Hot Spring Spas are manufactured by Watkins Manufacturing Corporation, a division of Masco Corporation, a Fortune 500 company whose products include such trusted brands as Delta® faucets, KraftMaid® cabinets and Behr® paints. Visit HotSpring.com for more information and dealer locations.