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Depending on where you live, or if you get your water from a well, you may have high metal content, like iron or copper, and that can complicate spa water care. If you're not sure if you have metals in your water, talk to your Hot Spring dealer. If you do determine that there are metals in your water, we suggest using our Clean Screen filter to fill your spa.

Once you've filled your spa with fresh water using the Clean Screen filter, we suggest that you add a double dose of our FreshWater® Stain & Scale product. The Stain & Scale product will help you address any additional metals that have been introduced into the spa when you've filled it.

You should wait 24 hours after the Stain & Scale before adding any chlorine or other oxidizers. After the 24 hours has passed, you can start your spa system up as normal.

If you have any questions about maintaining spa water with high levels of metal, contact your Hot Spring dealer.