Serving southwest Virginia since 1984, Water by Design has grown to be a premier Hot Spring spa dealer through service and integrity. Water by Design is a family owned and operated business that still believes in old fashioned customer care. Our customers tell us we are a breath of fresh air.

In addition to our wonderful line of Hot Spring and Caldera Hot tubs, we also offer an affordable Plug’n’Play Spa: Freeflow Spas and a complete line of Custom Saunas, Spa Parts, Water Care, and Accessories for all of our products.

Areas Served

Lynchburg – Madison Heights – Timberlake – Rustburg – Forest – Concord – Altavista – Amherst – Appomattox

Dealer Awards and Memberships

Water by Design has one of the most award winning service department in the industry.

Winner of Service Excellence Award: 2019 – 2021 – 2022 – 2024

Awarded Regional Dealer of the Year: 2018 – 2021 – 2024

Services Offered

Backyard Consultation

We can meet with you to determine the best location for a hot tub in your yard.

Delivery Available

We can deliver your new hot tub right to your backyard.

Service Department

We're here to assist you after you purchase your hot tub.

Test Soak

Arrange a time to come in and give one of our hot tubs a try.

Watercare Analysis

We'll help you make sure your hot tub has the cleanest water possible.