Choosing a hot tub brand can be difficult, especially since most people have very little knowledge about the hot tub category. Here are a few things to consider as you try to answer the question “What is the best hot tub brand for me?”
Should I Buy a Hot Tub Online or In-store?
One of the questions many hot tub shoppers have is, who is going to answer any questions I have about my new hot tub, or help me if I run into any issues? If this question has crossed your mind, then you should select a brand that is sold through a local hot tub dealer. An experienced and knowledgeable hot tub dealer can ensure that you know everything you need to know before selecting and purchasing a hot tub. They will take care of delivery and installation, and teach you about water care and maintenance. With their guidance you will have an excellent hot tub ownership experience and get the most value from your hot tub.
Hot Tub Reviews From Customers
There is nothing better than being able to read product reviews from real customers. Check on the hot tub manufacturer’s website for star ratings, and be sure to read reviews on a model before you choose it. Often products will have a mix of positive and negative reviews. When this happens you also have a chance to see how the brand responds to customers when there is a problem. It may be better to choose a spa that has mixed reviews and a manufacturer that cares rather than one that has no reviews, since there is no way to know what those customers have actually experienced.
Third-party Spa Reviews
There are a limited number of sources that provide unbiased third-party reviews of hot tub brands. SpaSearch.org is an independent organization that surveys retailers about the hot tub brands they sell, and awards deserving brands (those that deliver exceptional quality, innovative products, great value and customer care) with their trade-certified designation.
Hot Tub Forums
An often overlooked resource, there are a couple of online forums where hot tub professionals and hot tub enthusiasts come together to discuss various topics related to hot tubs. What’s The Best Hot Tub is a site where shoppers, owners, and experts discuss brands, prices, and technical issues related to hot tubs. While there are personal biases that you should be careful of, you can get a good sense of a brand’s reputation on a forum like this.
Focus on Features That Matter
Think about what is most important to you when it comes to choosing a hot tub. Is the lowest price what you are after, or are you looking to invest in a product that will last you for ten years or more? Are you in an area where the winters are extreme? Then make sure energy efficiency is a part of your selection criteria. Do you have sensitive skin, or concerns about water maintenance? If so, find a brand that offers a more natural or more hands-free approach to water care. It is easy to get distracted by things like jet count, fancy lighting, and other bells and whistles. These features can enhance your experience, but only if they are on a quality hot tub.
Lastly, choose a brand that has been around for a long time. While some hot tub manufacturers have been around for 40 years, many have not. You want your hot tub to last a long time, and you will expect that the brand you choose will be there to support you with parts and service for the life of your hot tub. It’s important to choose a hot tub brand that will be there if you need it.